Shipping Policy

At Nutrione, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms related to order processing, delivery timelines, and shipping charges.

1. Shipping Locations

We currently ship orders across India.
At this time, international shipping is not available.

2. Order Processing Time

Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Timeline

Estimated delivery time is 3–7 business days, depending on the delivery location.
Remote or rural areas may require additional delivery time.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment.
Nutrione reserves the right to revise shipping charges at any time without prior notice.

5. Courier Partners

Orders are shipped through trusted third-party courier and logistics partners.
Tracking details will be shared with customers once the order is dispatched.

6. Address Accuracy

Customers are responsible for providing accurate and complete shipping details.
Nutrione will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.

7. Delayed or Lost Shipments

In case of unexpected delivery delays, customers may contact our support team for assistance.
If a shipment is confirmed lost in transit, Nutrione will initiate a replacement or refund as per applicable policies.

8. Damaged Packages

If the package appears damaged at the time of delivery, customers are advised to refuse acceptance and contact us immediately.
For accepted packages with visible damage, please notify us within 24 hours of delivery with supporting images.

9. Order Tracking & Support

For any shipping-related queries, please contact us at:

Nutrione
📍 Kallumthazham P.O, Kollam – 691004
Kerala, India
📞 Phone: 8714195557
📧 Email: nutrionesales@gmail.com